What does vaping mean? Vaping refers to inhaling vapour produced by an electronic device, such as a vape or e-cigarette, rather than smoking traditional tobacco products.

What are the current regulations on vaping products in Ireland? In Ireland, you must be at least 18 years old to purchase vaping products. Certain products and nicotine strengths are regulated under Irish and EU legislation.

Why do I need to verify my age? As a responsible retailer, we are legally required to ensure that nicotine products are sold only to adults aged 18 years and over.

Can I send an order as a gift? Yes. You may have your order delivered to an address different from your billing address. Please ensure all delivery information is accurate during checkout.

PRODUCT USAGE & TROUBLESHOOTING

How long does a disposable vape last? The lifespan of a disposable vape depends on the device’s puff count and individual usage habits. Occasional users may find that a device lasts several days, while frequent users may require replacement sooner.

How long does a vape battery usually last? Battery life varies depending on device size and usage. Most devices will last anywhere from a few hours to a full day before needing to be recharged.

How can I check if a product is genuine? The Vibe Vault only sells authentic products sourced from authorised suppliers. Many brands also provide authenticity verification codes on product packaging.

Why does my vape tank taste burnt? A burnt taste usually means the coil needs replacing, the e-liquid level is too low, or the coil was not properly primed before use.

Why is my vape leaking? Vape leakage can occur for several reasons, including:

• Overfilling the tank or pod.

• Damaged or worn-out coils.

• Incorrect assembly.

• Leaving the device on its side for extended periods. Always ensure that all components are correctly installed and securely tightened.

How can I stop my vape from leaking? To minimise leakage:

• Do not overfill the tank.

• Replace coils regularly.

• Store your device upright whenever possible.

• Ensure all seals are intact.

• Use the correct coil for your device.

How do I properly look after my vape device? Keep your device clean, charge it using the recommended charger, replace coils regularly, and store it in a cool, dry place away from direct sunlight.

Coils, Pods & Replacement Heads

How often should I replace my coil or pod? The lifespan of coils and pods depends on usage habits, e-liquid type, and wattage settings. On average, coils and pods should be replaced every 1 to 3 weeks.

How do I know when my coil needs replacing? Common signs include:

• Burnt taste.

• Reduced flavour quality.

• Reduced vapour production.

• Gurgling sounds.

Do I need separate tanks or pods for different flavours? While not essential, many users prefer separate tanks or pods for different flavours to prevent flavour mixing and maintain the best taste experience.

E-Liquids

Which e-liquid flavour should I choose? Flavour is a personal preference. If you’re switching from smoking, tobacco or menthol flavours are often a good starting point.

What nicotine strength should I choose? As a general guide:

• 0mg: No nicotine.

• 3mg: Light nicotine users.

• 6mg: Moderate nicotine users.

• 10mg-12mg: Regular nicotine users.

• 18mg-20mg: Experienced nicotine users. Individual preferences may vary.

What do VG and PG mean? VG (Vegetable Glycerin) and PG (Propylene Glycol) are the primary ingredients used in e-liquids.

• Higher VG liquids generally produce more vapour.

• Higher PG liquids generally provide a stronger throat hit and flavour intensity.

How should I store e-liquids? Store e-liquids in a cool, dry place away from direct sunlight, heat, children, and pets.

Nicotine Pouches

I’m new to nicotine pouches. Where should I start? If you are new to nicotine pouches, we recommend starting with lower nicotine strengths and gradually finding the strength that best suits your preferences.

How do I use nicotine pouches? Place the pouch between your upper lip and gum. There is no need to chew, suck, or swallow the pouch.

What nicotine strength should I choose for nicotine pouches? As a general guide:

• Low Strength: Suitable for new or occasional users.

• Medium Strength: Suitable for regular nicotine users.

• High Strength: Suitable for experienced users only. If you are new to nicotine pouches, we recommend starting with a lower strength and increasing gradually if necessary.

Can I swallow a nicotine pouch? No. Nicotine pouches are intended for oral use only and should not be swallowed.

How should nicotine pouches be stored? Store pouches in a cool, dry place away from direct sunlight and keep them out of reach of children and pets.

Can I use nicotine pouches and vape products together? Yes, some adult users choose to use multiple nicotine products. However, customers should monitor their nicotine intake carefully, as excessive nicotine consumption may cause unwanted side effects.

I still have a question. What should I do? If you cannot find the answer you are looking for, please contact our team at info@thevibevault.ie, and we will be happy to assist you.